Terms of service

KolaOS provides the KolaOS website and service. The terms are between you and KolaOS, referred to as "we" below. By using KolaOS, you agree to the terms that apply to your use. If you act for an organization, you must have authority to accept terms on its behalf.

A signed service agreement or order with your organization takes priority over conflicting terms on this page. Contact hello@usekolaos.com for questions about your agreement.

Provide accurate account information and protect your credentials. You are responsible for activity you authorize through your account and for notifying us if you believe it has been compromised.

Organization admins manage members, workspaces, settings and access. Your organization may revoke your access or delete resources under its control. Use only the workstations, repositories, integrations and other resources you are authorized to use.

• Follow applicable law and respect other people's privacy, intellectual property and access rights.
• Do not use KolaOS to distribute malware, conduct unauthorized attacks or access another customer's resources.
• Do not bypass service authorization, billing or infrastructure protections, or interfere with the service's availability.
• Test security only on systems you own or have permission to test. Coordinate testing of KolaOS infrastructure with us first.

You retain your rights in the content you put into KolaOS. You authorize KolaOS to host, process and transmit that content as needed to provide the service under your agreement and settings. You must have the rights needed to provide the content and connect outside systems.

You are responsible for reviewing agent actions, generated code and other AI output before relying on them. AI output may be inaccurate, insecure or subject to third-party rights. An agent's ability to perform an action does not establish your permission to perform it.

The privacy policy describes personal information and prompt recording. The data processing addendum applies when incorporated into your agreement. The security page describes the current controls and their limits.

Connected repositories, model providers, cloud accounts and other third-party services are subject to their own terms and charges. You are responsible for the accounts and credentials you provide and for confirming that your use is allowed by each provider.

Your selected plan, checkout and any order or service agreement set the fees, billing schedule and payment obligations. Cloud infrastructure and AI provider charges may be separate. Contact us about billing questions or cancellation terms that apply to your organization.

Availability, support, data processing and other contractual commitments apply only as agreed in writing. Product roadmaps and planned capabilities are not commitments to deliver a feature by a particular date.

We may restrict or suspend use when needed to address a security risk, unlawful activity, nonpayment or a material breach of your agreement. Any notice and termination rights in your service agreement continue to apply.

You can stop using KolaOS and contact us to close your account or end your organization's service. Before access ends, arrange any exports or backups you need with your admin. Retention and deletion remain subject to your agreement and applicable law.

Except as agreed in writing or required by law, KolaOS is provided as available, without a promise that it will be uninterrupted, error free or suitable for every purpose. Keep backups appropriate to your work and verify output before deployment.

Any liability limits, warranties and remedies in your signed agreement govern the service covered by that agreement. Nothing in these terms excludes rights or liability that applicable law does not allow to be excluded.

We may update the terms and will show the revision date on this page. Changes to a signed agreement follow that agreement's change process, and any legally required notice remains required.

Send legal, billing or service questions to hello@usekolaos.com.